Services.

Typically I work for and with project teams, helping them frame their ideas in writing, and then producing the documents or media needed to pursue the agenda at hand. This is an interactive process of shaping ideas and moving them to the page through successive markup, discussion, and revision of drafts. This approach makes the group's work much easier, maintains client ownership of the message, and improves resulting communication tools and outcomes.

 

In this role, I offer the following services:

  • Group process support, including mediation of viewpoint and language differences

  • Background research, reading, and supplemental interviews to enrich understanding and written product

  • Draft development, version management, revision, and quality control

  • Document formatting to particular applications

  • Creative collaboration with graphic designers, photographers, printers, web masters, and other professionals

  • Revision and incorporation of supplied material in main work product.

Value Added.

To every project, I also bring these advantages:

Breadth of experience: over three decades of business communication consulting and project work

Savvy: a solid grasp of business challanges and public policy issues; familiarity with a range of industries and public agencies

Reader advocacy: an eye to the reader's needs in keeping the client message accessible

Superb writing skill: business voice that engages the audience, language command that enhances credibility

Critical thinking skills: a willingness to challenge, clarify, and sharpen group ideas

Group process skills: listening, reading the room, paraphrasing for clarity, finding common ground on ideas and language

Creative resources: relationships with proven professionals

Hands-on project engagement: attention to detail and quality control as well as the bigger picture.